Terms of Use

1. User Eligibility

The Platform is provided by Quanten Media Pte. Ltd. (hereinafter referred to as “Quanten”) and is available only to users who have reached the legal age of majority (18 years of age) and are competent to enter into a legally binding agreement under applicable law. If you do not qualify, you are not permitted to use the Platform.

2. Scope of Terms

These Terms govern your use of the Platform and all applications, software, and services (hereinafter referred to as “Services”) available via the Platform, except to the extent such Services are subject to a separate written agreement. Specific terms or agreements may apply to the use of certain Services, including enterprise or studio plans, and other items provided to you via the Platform.

3. Modifications to Terms

Quanten may update or modify these Terms from time to time to reflect changes to the Platform, Services, or applicable law. A notice of changes will appear at the top of this page with the date of the revision. Any revisions will take effect ten (10) days after posting. Your continued access to or use of the Platform after such changes constitutes your acceptance of the revised Terms.

4. Accounts and Registration

To access the Services, you must create an account. You agree to provide accurate and complete information and to keep your account credentials secure. You are responsible for all activity that occurs under your account. Quanten reserves the right to suspend or terminate accounts that contain false information or are used in violation of these Terms.

Account registration and authentication is handled by Clerk. By registering, you also agree to Clerk’s terms of service as applicable.

5. Paid Services, Credits, and Subscriptions

Quanten Arc offers trial and paid subscription plans. Some paid plans grant access to a set number of “credits” per billing period, which are consumed when you submit a screenplay for analysis. The Explorer plan is a paid plan that does not include credits and has certain feature limitations. Current plan details and pricing are available at arc.quanten.co/pricing.

5.1 Credits. Where applicable, credits are allocated at the start of each billing period and roll over month to month for the duration of an active subscription. Credits are non-transferable between accounts and have no cash value — they cannot be encashed, redeemed for money, or transferred to another account or plan under any circumstances. All accumulated credits are forfeited immediately upon cancellation or termination of your subscription and cannot be recovered, transferred, or redeemed after that point.

5.2 Billing. Subscription fees are billed in advance on a monthly or annual basis, depending on the plan you select. Payments are processed by Stripe. By providing payment information, you authorise Quanten to charge your payment method for the applicable fees.

5.3 Refund Policy. All subscription fees are non-refundable. If you cancel your subscription, you will retain access to the Platform until the end of the current billing period. No refunds are issued for partial periods, unused credits, or plan downgrades.

5.4 Studio and Enterprise Plans. Studio and enterprise plans may be subject to separate written agreements that supplement or modify these Terms. In the event of a conflict, the separate written agreement shall prevail.

5.5 Pre-Order Plans. Certain plans (including the Studio plan) are offered on a pre-order or coming-soon basis. Quanten will notify you of the expected availability date. If a pre-ordered plan is not made available within a commercially reasonable time, Quanten will provide a refund of any amounts paid for that plan.

6. Team Accounts

Certain plans (including the Studio plan) allow multiple users to share a workspace. The account administrator is responsible for managing team member access and ensuring all users comply with these Terms. Quanten is not liable for actions taken by team members under a shared workspace.

Analysis results shared within a team workspace are visible to all members of that workspace. You are responsible for ensuring that the screenplays you submit for analysis within a shared workspace are submitted with appropriate authorisation.

7. Screenplay Content and Intellectual Property

7.1 Your Content and Authority to Submit. You retain full ownership of all screenplays and other content you submit to the Platform (“Your Content”). By submitting Your Content, you represent and warrant that you have the full legal right and authority to do so — whether as the original author, a rights holder, or a party with written authorisation from the rights holder. You must not submit any screenplay or content for which you do not hold or have been granted the appropriate rights. By submitting Your Content, you grant Quanten a limited, temporary licence to process Your Content solely for the purpose of generating structural analysis. This licence terminates upon deletion of Your Content. Quanten accepts no liability arising from the submission of content in breach of third-party rights, and you agree to indemnify Quanten against any claim arising from such a breach.

7.2 Data Retained After Analysis. Submitted screenplays are deleted from Quanten’s servers immediately upon completion of analysis. The full text of your screenplay is never retained. Quanten retains only the derived structural arc data (scene-level intensity scores, act structure metadata, and scene-level summaries used as anecdotes in the analysis visualisation) for as long as you keep the analysis on the Platform. When you delete an analysis, all associated data — including scene summaries and structural arc data — is permanently wiped from our systems.

7.3 No Claim on Your Content. Quanten makes no claim of ownership over any screenplay or other content you submit. Quanten does not read, redistribute, license, or otherwise exploit Your Content. The derived structural data is associated with your account and is not shared with third parties.

7.4 Benchmark Library. The Platform’s benchmark library consists of structural analysis data derived from published screenplays and is used under fair use principles for the purpose of research, education, and commentary. Quanten does not store or redistribute the underlying third-party screenplay content.

8. Data Collection and Privacy

8.1. Quanten does not collect personally identifiable information from you except to the extent you have explicitly provided such information.

8.2. Quanten’s data handling and processing practices are described in the Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you agree to all terms of the Privacy Policy and to Quanten’s use of data as described therein.

8.3. Quanten may update the Privacy Policy from time to time. You will be notified of material changes by email or by a notice on the Platform. Continued use of the Platform following such updates constitutes your acceptance of the revised Privacy Policy.

9. Licence and Ownership

9.1. All intellectual property rights related to the Platform and its content (“Content”) are exclusively owned by Quanten Media Pte. Ltd. or its licensors. Content is protected by applicable intellectual property laws in Singapore and other jurisdictions.

9.2. All unique graphics, icons, marks, and other elements featured on the Platform are trademarks, service marks, or trade names belonging to Quanten or its affiliates. These marks may not be used or modified without prior written consent from Quanten.

9.3. Quanten grants you a limited, personal, non-transferable, non-sublicensable, and revocable licence to access and use the Platform and Services solely for their intended purpose and in accordance with these Terms.

9.4. This licence does not confer any ownership interest in the Platform, Content, Services, or any systems or data available through the Platform. No Content or structural data may be reverse engineered, reproduced, republished, retransmitted, resold, or redistributed without Quanten’s prior written approval.

10. Restrictions on Use

You agree that you will not:

• 10.1. Use the Platform or any data available through it to develop or train any machine learning models or similar technologies.
• 10.2. Use any robot, spider, scraper, or automated tool to access, monitor, replicate, or index the Platform or its content.
• 10.3. Use any form of generative AI or machine learning to access, modify, reverse engineer, or create derivative works from any data or content obtained through the Platform.
• 10.4. Reverse engineer, decompile, or attempt to uncover the source code or underlying components of the Platform, including its models, algorithms, or systems.
• 10.5. Use the Platform for any unlawful or harmful purpose, including spamming, distributing malware, or violating intellectual property rights.
• 10.6. Submit screenplays or content for which you do not have the right to grant the processing licence described in Section 7.1.
• 10.7. Share your account credentials with third parties or allow others to access the Platform under your account outside of an authorised team workspace.

11. Links to Third-Party Sites

11.1. The Platform may contain hyperlinks to websites operated by third parties. Such hyperlinks are provided for reference only. Quanten does not control such websites and is not responsible for their content or privacy practices.

11.2. Quanten’s inclusion of hyperlinks to third-party websites does not imply endorsement of the material on those websites or any association with their operators.

12. Termination

12.1. Quanten may, at its sole discretion, terminate or suspend your access to the Platform at any time and for any reason, including violation of these Terms. Upon termination, you must immediately discontinue use of the Platform and destroy any copies of Content you may have made.

12.2. You may cancel your account at any time through your account settings. Cancellation takes effect at the end of the current billing period.

12.3. Quanten shall not be liable to you or any third party for any termination or suspension of your access to the Platform.

13. Disclaimer of Warranties

This disclaimer applies to the accuracy, availability, and fitness for purpose of the Platform and its analysis outputs. It does not override or limit the specific data handling obligations Quanten has committed to elsewhere in these Terms, including the deletion of screenplay files, the handling of scene summaries and structural data, and the data protection commitments set out in the Privacy Policy. Those obligations remain in full force.

Subject to the above, the Platform and all Services are provided “as is” without warranty as to accuracy, completeness, or fitness for a particular purpose. Quanten does not warrant that the Platform will be uninterrupted or error-free. Analysis results may contain inaccuracies, and Quanten disclaims liability for errors or inaccuracies in analysis outputs.

Structural analysis provided by the Platform is generated algorithmically using a consistent methodology applied uniformly across all submissions. The analysis reflects an objective measurement of narrative intensity and story structure.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, QUANTEN AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM OR SERVICES. IN NO EVENT SHALL QUANTEN’S AGGREGATE LIABILITY EXCEED THE GREATER OF THE AMOUNT YOU PAID TO QUANTEN IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY OR SGD 100.

15. Indemnification

You agree to defend and indemnify Quanten and its affiliates and any of their officers, directors, employees, and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties, or other costs or expenses of any kind, including reasonable legal and accounting fees, arising out of or related to: (a) your breach of these Terms; (b) your violation of any law or the rights of a third party; (c) your use of the Platform; or (d) any screenplay or content you submit to the Platform.

16. Governing Law and Jurisdiction

To the fullest extent permitted by law, these Terms are governed by the laws of the Republic of Singapore. The courts of Singapore shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or your use of the Platform.

17. Assignment

These Terms, and any rights and licences granted hereunder, may not be transferred or assigned by you without Quanten’s prior written consent, but may be assigned by Quanten without restriction. Any attempted transfer or assignment in violation of this provision shall be null and void.

18. Entire Agreement

These Terms, together with the Privacy Policy and any subsequent amendments or separate written agreements for enterprise plans, constitute the entire agreement between you and Quanten concerning the Platform and our Services, and supersede all prior or contemporaneous agreements, representations, and understandings.

19. Severability

If any provision of these Terms is deemed invalid or unenforceable by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.

20. No Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Quanten’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

21. Contact

For questions about these Terms, please contact us at legal@quanten.co.